Customer Service


Shop online 24 hours a day!!


Return Policy

At Salty Home, we want you to be delighted. If something doesn’t meet your expectations, we’re committed to doing our best to find a solution. A receipt of 3 weeks is required  for all returns and exchanges.  For questions, contact our customer service at, or (631)-237-1250.


Shipping Details

Depending on where you live, in stock products typically arrive 3-7 days after leaving our facility. This time frame is our expectation based on most of our orders. Depending on product or your location, your order may be received before or after this time frame. We’ll email you if your package is going to ship differently than our estimate.

In one order — estimated shipping time for the entire order is determined by the single item that needs the most time.  Custom signs take approximately 3-4 weeks and are a delivery cost of $15 per shipment.  They ship separate from in stock merchandise.  Furniture needs to get a time and cost quote for delivery.  However, we offer complimentary delivery within the Hamptons on any regular priced furniture item.


Free Local Delivery

The following zip codes will receive free local delivery on regular – non oversized or heavy – items.  At checkout, simply enter your zip code.  If it applies for the free shipping, your total will be adjusted.  Salty Home will contact you if your item happens to be oversized or heavy, we will contact you afterward.  Please contact Salty Home for more information.

Amagansett 11980
Aquebogue 11931
Bridgehampton 11932
Calverton 11933
Cutchogue 11935
East Hampton 11937
East Marion 11939
East Quogue 11942
Eastport 11941
Flanders 11901
Greenport 11944
Hampton Bays 11946
Jamesport 11947
Laurel 11948
Mattituck 11952 
Montauk 11954
New Suffolk 11956
North Haven 11963
Noyac 11963
Orient 11957
Peconic 11958
Quogue 11978
Quogue 11959
Remsenburg 11960
Riverhead 11901
Sag Harbor 11963
Sagaponack 11962
Shelter Island 11964
Shelter Island Heights 11965 
Shinnecock Hills 11966
South Jamesport 11970
Southampton 11968 
Southold 11971
Speonk 11972
Springs 11937
Wading River 11792
Wainscott 11975
Water Mill 11976
Westhampton 11977
Westhampton Beach 11978


When Bad Things Happen

We do our best to ensure your order gets to you as soon as possible, all in one piece and looking better than you ever imagined. But… accidents happen. If what you received was not what you ordered, or if an item arrived damaged, please contact us at immediately. We have noted what we believe to be reasonable estimates of expected delivery times for all products, but shipping times are out of our control, and damages may occur during transit.  Call or email us with the details immediately, and we will do our best to set things right.