Hours
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Return Policy
At Salty Home, we want you to be delighted. If something doesn’t meet your expectations, we’re committed to doing our best to find a solution. A receipt of 3 weeks is required for all returns and exchanges.
All return costs are the responsibility of the customer, unless otherwise specified.
For questions, contact our customer service at CustomerCare@SaltyHome.com, or (631)-237-1250.
Faulty or Damaged Goods
We do our best to ensure your order gets to you as soon as possible, all in one piece and looking better than you ever imagined. But… accidents happen. If what you received was not what you ordered, or if an item arrived damaged, please contact us immediately at CustomerCare@SaltyHome.com or 631.237.1250.
We have noted what we believe to be reasonable estimates of expected delivery times for all products, but shipping times are out of our control, and damages may occur during transit. We will do our best to set things right.
If you receive an item that is damaged or faulty, please notify us CustomerCare@SaltyHome.com or 631.237.1250. We may request photos of the goods.
Shipping Details
Depending on where you live, in stock products typically arrive 3-7 days after leaving our facility. This time frame is our expectation based on most of our orders. Depending on product or your location, your order may be received before or after this time frame.
Furniture needs to get a time and cost quote for delivery. However, we offer complimentary delivery within the Hamptons on any regular priced furniture item.
Free Local Delivery
The following zip codes will receive free local delivery on regular – non oversized or heavy – items. At checkout, simply enter your zip code. If it applies for the free shipping, your total will be adjusted. Salty Home will contact you if your item happens to be oversized or heavy, we will contact you afterward. Please contact Salty Home for more information.
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Amagansett 11980 |
Peconic 11958 |